Vacatures
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Junior support engineer
You are a technical person, but not in the “close-the-curtains-no-daylight-please”-developer kind of way and you would enjoy supporting next generation web-based AI software applications in an international environment next to a historical marina in Amsterdam?
Then we invite you to join our Operations Team as a Junior Support Engineer! Depending on your skills and ambition you join us at different experience levels and quickly gain a lot of experience and responsibility.
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Junior support engineer
You are a technical person, but not in the “close-the-curtains-no-daylight-please”-developer kind of way and you would enjoy supporting next generation web-based AI software applications in an international environment next to a historical marina in Amsterdam?
Then we invite you to join our Operations Team as a Junior Support Engineer! Depending on your skills and ambition you join us at different experience levels and quickly gain a lot of experience and responsibility.
Your job at Textkernel
We are looking for highly efficient practical students or recent graduates who want to work as technical support engineers. You enjoy solving problems and want to work in a fun and innovative environment. You will contribute in delivering, installing and maintaining high quality software in a highly skilled small team using SCRUM/KANBAN and other agile methods.
You will:
Become an expert in the API, technology and possibilities offered by Textkernel’s products and implement them to meet customer’s need
Diagnose problems to provide high level technical support to customers and partners
Meet the service levels as agreed with our customers and partners as well the internal organization
Have a strong working relationship with the Development and Sales Teams in order to ensure proper delivery
You have:
Good communication skills and find it easy to organize your own work
The desire to take responsibility and helping customers
An Academic or Applied study in Computer Science, Artificial Intelligence, Information Science or a related field, with some relevant work experience
Basic knowledge about latest technologies in the Internet area
Some (study or hobby) experience with programming and web development: e.g. Java, Python, bash, JavaScript, or PHP.
Good technical troubleshooting and problem resolutions skills, with mixed operating systems (Linux is a big plus)
Excellent command of English, fluency in either Dutch, French or German is preferred.
This would make us happy:
Knowledge of databases (PostgreSQL, or MySQL)
Experience with XML markup
Knowledge of web technologies (HTML, CSS, AJAX, Java Script) including web servers (Apache and Tomcat) and server-to-server communication protocols (SOAP, REST, HTTP)
What we offer
A fast growing, motivated, international team from over 24 nationalities
Good equipment
Free lunches, snacks and drinks – whatever you fancy, our kitchen has it all!
Friday demos with chilled drinks
Monthly chair massages
Easy access with public transportation and free onsite parking
Yearly week long hackathon, meetups, trainings, scientific conferences
Influence on our products
About us
We are a fast growing company developing cutting edge technologies based on NLP, AI, semantics and machine learning in a no-nonsense, informal and professional working environment. Innovation is at the heart of what we do. We pride ourselves on providing recruitment and HR professionals around the world with solutions that radically improve and accelerate the connection between employers and candidates.
We are small enough to make you matter, but big enough to have a very recognisable impact on the market supported by solid infrastructure.
If you are like us, passionate about intelligent machines, advanced computing and R&D, we might have the right opportunity for you!
Apply
Please click on the button below and select your preferred method of applying: either with your CV (via upload or from the Cloud) or with your social media profile of choice. After granting access to our Sourcebox application, you can verify your details and provide a motivation if you wish to do so.
